Privacy Policy of Roof Prodigy
Effective Date: April 1, 2024
Welcome to Roof Prodigy. Our commitment to your privacy is paramount. This Privacy Policy outlines how Roof Prodigy (“we”, “us”, or “our”), accessible from www.roofprodigy.com, handles, collects, uses, and protects your personal data when you (“User”, “you”) use our services through the website.
Contact Information:
Roof Prodigy
9652 Inter-Ocean Dr,
West Chester Township, OH 45246
Email: support@roofprodigy.com
Collection of Information
Information You Provide to Us
We collect information you voluntarily provide when using our services, which may include:
- Personal Identification Information: Name, email address, telephone number, and any other information you choose to provide regarding our services.
- Service Requests: Details of service inquiries or requests made through our website.
Information Automatically Collected
When accessing our website, certain information about your visit is automatically logged, including:
- Log and Usage Data: Includes your IP address, browser type, browser version, our website pages that you visit, the time and date of your visit, time spent on those pages, and other diagnostic data.
- Cookies and Tracking Technologies: We use cookies and similar tracking technologies to track activity on our service and store certain information.
Use of Information
The information we collect is used to:
- Provide and maintain our service
- Notify you about changes to our service
- Allow you to participate in interactive features of our service when you choose to do so
- Provide customer care and support
- Provide analysis or valuable information so that we can improve our service
- Monitor the usage of our service
- Detect, prevent and address technical issues
Sharing of Information
We may share your information with third parties in the following circumstances:
- Service Providers: We may share your information with third-party companies that perform services on our behalf, such as website hosting, data analysis, email delivery, and customer service.
- Legal Compliance: We may disclose your information where required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
Data Protection Rights Under GDPR
As a resident of the European Economic Area (EEA), you have certain data protection rights. Roof Prodigy aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data. Your rights include:
- The right to access, update or delete the information we have on you.
- The right of rectification. You have the right to have your information rectified if that information is inaccurate or incomplete.
- The right to object. You have the right to object to our processing of your Personal Data.
- The right of restriction. You have the right to request that we restrict the processing of your personal information.
- The right to data portability. You have the right to be provided with a copy of the information we have on you in a structured, machine-readable, and commonly used format.
- The right to withdraw consent. You also have the right to withdraw your consent at any time where Roof Prodigy relied on your consent to process your personal information.
Please note that we may ask you to verify your identity before responding to such requests.
Children’s Privacy
Our Service does not address anyone under the age of 16 (“Children”). We do not knowingly collect personally identifiable information from anyone under the age of 16. If you are a parent or guardian and you are aware that your Child has provided us with Personal Data, please contact us.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.
Contact Us
If you have any questions about this Privacy Policy, please contact us by email: support@roofprodigy.com.